Delivery Schedule: Delivery time is usually 3 to 4 days after product ships. Most items are shipped within 24 to 72 hours from time of order. Orders are usually shipped UPS Ground. We offer the following Return Policy: If you are not 100% satisfied with your purchase for any reason, return it to Union Jack within 30 days of purchase for a full refund or exchange. Return shipments are paid at customers expense. Please contact Union Jack for instructions on returning products.