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Policies







Policies

Refund/Return Policy
Union Jack Tools distributes product to the food & beverage industry and consequently we can't accept any returns with the exception of defective products.  Please contact Union Jack Tools within 30 days of purchase for instructions on returning defective products.  

Privacy Policy 
We are committed to protecting your privacy. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an email with "unsubscribe" as the subject line. We do not sell, trade or rent your personal information to others. Click here to review our privacy policy.

Security Policy
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name and address, so that it cannot be read over the Internet.

Shipping/Delivery Policy
Credit card payment must be authorized and verified prior to shipment, unless paying via purchase order. Most items will ship within three business days of purchase. We determine the most efficient shipping carrier for your order and typically use the following carriers: United Parcel Service® (UPS®) and FedEx®. We cannot ship to P.O. Boxes. Deliveries occur Monday through Friday, excluding US holidays. If you require express shipping or special shipping arrangements (which is typical with our large freight items), please call 1-800-672-8119 for an estimate.

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